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  • We do not accept returns or exchanges of unbundled hair or hair that has been tampered with (washed, uncoiled from the wave or curl pattern that has been unraveled). If a bundle is apparent of use of any kind or has been tampered with, we will not refund on any basis, and we reserve the right to make the decision based on the condition of the return hair.

  • We will use our industry expertise to determine if a reund is granted. The refund shall be paid within the same manner as payment, i.e. PAYPAL, refund via PAYPAL.

  • We will accept returns with 7 days of initial receipt via USPS for online purchases. All returns will be made minus the effective cost and will be made within 24 hours of receipt.

  • All orders being returned should have tracking information. Please keep that information and have it available upon inquiry.

  • Indulgence Hair Bar reserves the right to change its payment procedures at any time without prior notice to you.

  • Due to hygienic reasons we only exchange items that have not been opened, or tampered with . VIRGIN human hair extensions are a hygienic product . Therefore , we do take matters of hygiene end public safety very seriously.

  • THERE ARE no refunds or exchanges only within 7 days For any reason you do want to exchange hair texture from straight , curly or wavy, however , there will be a restocking fee.